WorkDail

A Hindi-first marketplace that connects people with local skilled workers.

Type
Mobile app · Web
Platforms
Web App Store Google Play India only
Built with
Next.js · React Native · Supabase
Fig. 01 — workdail.com in English, and the app in Hindi.

Overview

Skilled workers near you, one call away.

About

Electricians, masons, mechanics and other skilled workers list for free. Customers find someone nearby and call them directly. It is designed to work for people who cannot read: Hindi first with English beneath, with icons, audio and large tap targets.

Where it is live

The web, worldwide, at workdail.com. The App Store and Google Play, in India only.

What we did

  1. Product design
  2. Web app
  3. iOS and Android apps
  4. Launch
  • 134 kinds of work

  • 16 groups of work

  • 15 languages, Hindi first

  • Direct calls, no commission

  • No payments, no bookings

  • Workers list for free

How it works

Find, call, done.

WorkDail shows only workers near you. You call the worker’s own number, and the work and the money stay between the two of you.

In the app

  1. The WorkDail home screen in Hindi: What work do you need done?, a large search field, recent calls, nearby work and photo tiles for every kind of work.

    FindSearch for the work, or tap its photo.

  2. A list of electricians near you, in Hindi: three workers, each with a photo, the trade, the distance and a rating, a large orange Call button and a message button.

    ChooseWorkers near you, with photo, area and distance.

  3. A worker's profile in Hindi: photo, name, distance and rating, the trade Electrician, a Phone verified tick, and large buttons to call, send a message or share the profile.

    CallOne tap calls the worker’s own phone.

Fig. 02 — In the app: find the work, choose a worker nearby, call.

On the web

How it works on workdail.com, in three steps: 1. Choose a worker, 2. Call directly, 3. Job done.
Fig. 03 — The same three steps on workdail.com.

Kinds of work

134 kinds of work, in 16 groups.

Every group and every trade has its own picture, so someone who does not read comfortably can still find the work.

Groups of work

The What do you need? section of workdail.com: 16 photo tiles for groups of work, from Home Repair & Construction and Appliances & Electronics to Digital & Creative and Misc Repairs & Services.
Fig. 04 — 16 groups of work on workdail.com, each with a photo.

Service groups, light and dark

Light

The Service groups page in light mode: a tree from 134 kinds of work to each group, with Domestic Help & Cleaning open to show its 12 jobs, from Maid / Housekeeper to Pest Control.

Dark

The same page in dark mode, with Home Repair & Construction open to show its 14 jobs, from Electrician to Construction Labourer.
Fig. 05 — Service groups: 134 kinds of work in one tree, in light and dark.

Languages

Hindi first, in 15 languages.

Made for people who do not read comfortably: Hindi first with English beneath, large type, a picture for every trade and a spoken guide on each screen.

The Choose your language screen in the app: 15 languages, from Hindi and English to Nepali and Tagalog, each in its own script with the English name beneath.
The Home repair and construction group in Hindi, with a photo tile for each trade: electrician, plumber, carpenter, mason, painter and welder.
The language menu on workdail.com, open on Hindi, English (selected), Bengali, Marathi, Telugu, Tamil and Gujarati, above the Change language button.
The same menu scrolled to the end: Urdu, Malayalam, Odia, Punjabi, Arabic, Nepali and Tagalog.
Fig. 06 — The language picker and a group of trades in the app, and the language menu on the web.

Workers and customers

Free to list, free to search.

Workers add their name, trade and area; customers see who is near and call them directly. WorkDail is a directory: it never carries out the work or takes the money.

Fig. 07 — Joining as a worker, on the web and in the app.

For workers

  1. Add your name, your trade and your area, free.
  2. Customers call your phone directly. No commission, ever.
  3. You decide how far you are willing to travel.
  4. Send your own card on WhatsApp so customers can reach you.

For customers

  1. Workers near you, with name, photo, area and distance.
  2. Call directly, or chat inside the app.
  3. Choose how far you are willing to look.
  4. Free, always.

Platforms

One product on the web, iOS and Android.

workdail.com is live worldwide, and the apps are on the App Store and Google Play in India. The website and the apps share one data layer, so the logic is written once.

App Store

  1. App Store image with a Hindi headline that means “For every job, just one call”. Below it, the WorkDail home screen.

    Just one call

  2. App Store image with a Hindi headline that means “See everything before you call”. Below it, a list of electricians near you.

    See before you call

  3. App Store image with a Hindi headline that means “Call the worker directly”. Below it, a worker's profile.

    Call the worker directly

  4. App Store image with a Hindi headline that means “Every skill, one place”. Below it, photo tiles for each trade.

    Every skill, one place

  5. App Store image with a Hindi headline that means “Works in 15 languages”. Below it, the language screen.

    Works in 15 languages

  6. App Store image with a Hindi headline that means “A worker? Add your name for free”. Below it, the account screen.

    Add your name, free

Fig. 08 — The App Store listing, in Hindi. The captions give each headline in English.

Google Play

  1. Google Play image: “Every job, just one call.” Below it, the Find workers near you screen.

    Every job, one call

  2. Google Play image: “Every trade in your town.” Below it, the Home Repair & Construction group.

    Every trade in your town

  3. Google Play image: “List your work. It's free.” Below it, the screen Looking for work? Add your name.

    List your work, free

  4. Google Play image: “In your own language.” Below it, the Choose your language screen.

    In your own language

  5. Google Play image: “No middleman. No booking fee.” Below it, the All services on WorkDail screen.

    No middleman, no fee

Fig. 09 — An earlier set of Google Play listing images, in English.

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